Before you call - Answers to our top 10 most common support issues

Use the links below for quick fixes to our most frequently asked questions. Or, search support topics by individual product below. Still having trouble? Use the links at the bottom to contact support directly.

Support by Product:

Initial Setup – All Models

SmartSource Products

CheXpress CX30

TellerScan TS240

TellerScan TS500

BranchXpress BX7200

SB Scanners

Teller Transaction Printer (TTP)

DockXpress Card Reader

Legacy Products


Still having trouble? Contact Us: